Last update: 25.06.24
USER AGREEMENT
In this Agreement, "We" and "Us" denote SOFIMED, internetne storitve, d.o.o. and its operators, also referred to as the operators of the Website (effortlesstalk.com). This contract ("Agreement") establishes a binding relationship between two principal entities: you ("You", or when subscribed to our services, referred to as a "Subscriber") and the proprietor of effortlesstalk.com —"SOFIMED, internetne storitve, d.o.o.". By utilizing the Website and its associated contents, and in return for the valuable good and consideration mutually recognized by both parties, You along with SOFIMED, internetne storitve, d.o.o. affirm the adequacy of such consideration and commit to abide by the terms set forth in this Agreement.
Services are deemed to be rendered following the transmission of an email that includes a login and password to your designated email address. The delivery of services is confirmed once you receive the login and password email, enabling access to our information platform through the login credentials provided.
An email containing a login and password will be dispatched to the email address provided by you without undue delay, as assured by SOFIMED, internetne storitve, d.o.o..
SERVICE DESCRIPTION
SOFIMED, internetne storitve, d.o.o. provides a variety of methods for Subscribers to request or clarify details about our Services, Terms, or any other policies available at effortlesstalk.com, including via phone and email at [email protected].
Subscribers will be given access to the information platform and all its functionalities for which they have purchased a membership.
It is the responsibility of the Subscriber to choose the service that best meets their needs, thus releasing SOFIMED, internetne storitve, d.o.o. from any responsibility in this regard.
By placing an order, the Subscriber confirms that they have thoroughly read and comprehended the nature and features of the service offered at the designated site and have sought out any essential additional information, fully informed about the services acquired.
GLOSSARY
"effortlesstalk.com" is understood as the entity responsible for charging the Subscriber, this includes all secondary billing companies effortlesstalk.com may employ.
"Site" is the online platform requiring a Subscriber to generate a username and password for content access and membership benefits.
"Member" or "Membership" designates a subscriber or a user who holds an active username and password for the Site.
"Subscriber" denotes any person engaging with the Site through the possession of a valid username and password.
"Access rights" are defined as the username and password combination granting entry to a Site, acting as a license issued by the Site for a set period. To gain entry to our resource platform, a unique username and email furnished by the Subscriber during the transaction phase are utilized.
"Bookmark" means a URL that the Subscriber temporarily saves on their browser for easy access to the page without the necessity for re-login.
“Information platform” covers all aspects of content available on effortlesstalk.com, including but not limited to, materials supplied by SOFIMED, internetne storitve, d.o.o. to the Subscriber and consultations provided through phone, chat, or other text interactions.
USAGE RIGHTS
Permissions for Use
Upon subscribing to the website, you gain the right to access the services or content available on this site. These access rights are granted exclusively to one Subscriber for personal use and must not be utilized for commercial purposes or by third parties. Commercial usage of the Site or any material found within is strictly prohibited unless authorized by the website. No material from the Site may be shared with any other person or entity, either commercial or non-commercial. No material from the Site may be distributed via peer-to-peer networks or other file-sharing platforms. Furthermore, materials must not be modified, altered, publicly displayed, or used for rental or sale purposes. effortlesstalk.com and the Site reserve the right to terminate these access rights at any time if this agreement's terms are violated. In case of a violation, the Subscriber must immediately destroy any information or material printed, downloaded, or copied from the site.
Access Control
Subscribers are provided access to the Site through a unique combination of a username and a password, crafted to ensure secure and individualized entry. It is imperative for Subscribers to refrain from sharing or divulging their access credentials to others, underscoring a commitment to maintain the utmost confidentiality of their assigned access rights. In the spirit of maintaining security and privacy, effortlesstalk.com commits to dispensing passwords solely to the individual Subscriber, unless compelled by legal or court directives. Engaging in unauthorized access or facilitating such access by sharing personal login details constitutes a direct violation of this Agreement.
To bolster the security measures and safeguard Subscriber access, the Site's proprietor reserves the right to employ specialized software aimed at monitoring each Subscriber's activity on the platform. In the unfortunate event that a Subscriber encounters a security breach, including theft, loss, or unauthorized disclosure of their access credentials, it is their immediate responsibility to alert effortlesstalk.com or the Site. This notification should be swiftly communicated through the prescribed channels—either via email or phone. It is critical to underscore that the Subscriber will be held accountable for any unauthorized use of the service arising prior to the official notification to effortlesstalk.com or the Site regarding the security breach.
Right to Retract
You have a right of withdrawal for 14 days following the purchase of your subscription. During this period, you will be reimbursed upon simple request. In this case, contact our technical support, the number of which appears at the bottom of each page.
After subscribing, you will receive an email with the following information:
· name of the site
· subscription price
· subscription duration
· login credentials
· date and time of renewal
· renewal price
· duration of renewal
Transfer of Rights
Subscribers may not, under any circumstances, transfer or assign their rights and obligations under this Agreement to any other party without the express written permission of effortlesstalk.com. This restriction is put in place to prevent unauthorized access and ensure that all Subscribers adhere to the agreed-upon terms and conditions. Each Subscriber's right to use the service is personal to the Subscriber and is not transferable by operation of law, resale, or any other means. effortlesstalk.com retains the right to transfer, assign, or delegate any of its rights and obligations under this Agreement to any third party at its sole discretion. In the event of such a transfer, subscribers will be notified in accordance with the communication policy laid out in this Agreement.
BILLING
General Information
The price of the trial period is €9.99 for 5 days, but the SOFIMED, internetne storitve, d.o.o. reserves the right to conduct promotional campaigns for selected regions, countries, and user groups and provide a trial at a price of €1.95. If a customer remains subscribed beyond the trial period, the Beginner plan will automatically update to €49.80 / month, the Basic plan will update to €69.90 / month, and the Pro plan will update to €85.80 / month.
Prior to renewal, SOFIMED, internetne storitve, d.o.o. has the authority to preauthorize charges. In the instance of a refund request, the charged amount for renewal can be canceled and promptly refunded to the original payment method. Additionally, SOFIMED, internetne storitve, d.o.o. holds the discretion to adjust the subscription fees to benefit the customer by offering discounts on services ranging from 15% to 65%. Renewals at a reduced rate are possible within 5, 7, or 15 days following the billing cycle.
Subscription Options
SOFIMED, internetne storitve, d.o.o. might offer perpetual discounts as part of their promotions.
Discounts on subscription packages are applicable under certain conditions, allowing for a price adjustment on the following services:
Beginner could be offered at reduced rates of €24.39, €14.63, or €10.12;
Basic's price might drop to €42.03, €25.22, or €17.43;
Pro can be discounted to €72.42, €43.45, or €30.03.
It's noteworthy that, with an exclusive discount courtesy of SOFIMED, internetne storitve, d.o.o., the cost for any service plan could go as low as €10.00/month, presenting an attractive offer for subscribers seeking value.
Service plans can be upgraded to €69.90 and €85.80 plans, which encompass more advanced features and materials.
For customers seeking enhanced features and materials, service plans can be upgraded to offerings priced at €69.90 and €85.80, respectively. These premium plans include a broad range of advanced benefits tailored to meet the needs of discerning subscribers. In the event that a customer decides to cancel their subscription within the first 5 days of the trial period, they will not be subject to any renewal fees, offering peace of mind and flexibility in the initial stages of subscription. Furthermore, when a subscriber joins multiple venues under a single transaction, each purchase will be separately itemized on the billing statement for clear and concise financial tracking.
Additional details regarding transactions may appear on the Subscriber's statement as dictated by the rules and regulations of credit card associations, telephone regulations, or other pertinent guidelines. For further detailed information, subscribers are encouraged to visit effortlesstalk.com, which may provide supplementary insights into statement particulars based on varying norms and regulations.
Payment Options
Our website supports a variety of payment options, including Maestro, DinersClub, Visa, Mastercard, JCB.
When you proceed to the Payment Page as a Subscriber, you'll find these different payment methods available for your convenience. SOFIMED, internetne storitve, d.o.o. has the authority to pre-authorize (hold) the charge on your credit card, encompassing all potential payment amounts. This includes but is not limited to introductory rates, verification amounts, trial offers, subscription charges, and any other pricing without restrictions.
For certain countries, banking regulations and processing times may cause delays. Rebilling the next day helps users avoid the inconvenience of manually renewing their subscription, thereby maintaining continuous service without any lapse.
By proceeding with a payment, the customer acknowledges and agrees to the Terms of Use, Refund Policy, and Privacy Policy as stated on effortlesstalk.com. Agreeing to subscribe to any of our services signifies a complete acceptance of these Terms and Conditions, confirmed through the act of checking a box (the "click to accept" method). Furthermore, SOFIMED, internetne storitve, d.o.o. occasionally partners with marketing firms to launch promotional campaigns, providing discounts on initial trial periods priced at €1.17 and offering a price reduction on renewal fees, dropping from €69.90 to €64.99.
Automatic Renewal
Under the Terms and Conditions of the Site, the subscription fees could be subject to automatic renewal upon the conclusion of the initially selected period, for an equivalent term and potentially at the same rate or a lower one, unless a cancellation is proactively requested by the Subscriber. This agreement remains in effect and enforceable in line with the specified Terms until it is formally ended. Consequently, the Subscriber gives their consent for effortlesstalk.com to process charges on their preferred payment method to cover the recurring fees associated with membership. Furthermore, the Subscriber grants effortlesstalk.com the authority to bill them for any additional transactions conducted on the site.
Subscription fees may be required at the time of initial registration on the Site. The member is fully responsible for these fees as outlined in the Site's Terms and Conditions.
Chargebacks
At effortlesstalk.com, every chargeback is carefully reviewed, potentially affecting subsequent transactions based on the circumstances. In cases of suspected fraud, effortlesstalk.com may reach out to the Subscriber's credit card company to both protect the Subscriber and avert further unauthorized transactions. Further details can be found in our Refund Policy. This meticulous approach to chargebacks ensures a secure and transparent purchasing environment for all parties involved.
Refunds
SOFIMED, internetne storitve, d.o.o. commits to a complete refund of funds within a 14-day period after the payment has been made. In line with our customer-first approach, SOFIMED, internetne storitve, d.o.o. is always ready to consider and process a refund upon the customer's initial request. For detailed information on the Terms and Conditions, please refer to the Refund Policy page.
PAYMENT POLICIES
Disputes and Chargebacks
In the event of a dispute or chargeback request from a Subscriber, SOFIMED, internetne storitve, d.o.o. commits to engaging in a transparent and prompt resolution process. Subscribers are encouraged to reach out directly to our customer support team by email at [email protected] before initiating a chargeback with their bank or credit card company. We aim to resolve all disputes amicably, ensuring that both parties reach a fair and satisfactory outcome. However, should a chargeback be processed without prior consultation with SOFIMED, internetne storitve, d.o.o., it may result in immediate cancellation of the service and revocation of access to the information platform. Subscribers are advised to thoroughly review our chargeback and dispute resolution policies available on our website to understand the procedure and implications fully.
Refund Policy
SOFIMED, internetne storitve, d.o.o. is committed to ensuring the satisfaction of our subscribers. If, for any reason, you are not satisfied with the service received, we offer a refund policy that allows subscribers to request a refund within a specified period after purchase. To initiate a refund request, subscribers are required to contact our customer support team via email at [email protected] with a detailed explanation of the reason for the request. Please note that refund eligibility may depend on the specific circumstances of the purchase, including the time elapsed since the purchase and the usage of the service. Our team will review each request on a case-by-case basis to ensure a fair resolution. We aim to process approved refunds promptly, with the amount refunded to the original payment method used during purchase. For more details on our refund policy, including any limitations or conditions, subscribers are encouraged to review the full policy available on our website.
ACCOUNT MANAGEMENT
Membership Modifications
At SOFIMED, internetne storitve, d.o.o., we understand that the needs and circumstances of our subscribers can change over time. To accommodate such changes, we offer flexible options for modifying existing memberships. Subscribers who wish to upgrade, downgrade, or make other alterations to their membership status are invited to do so by accessing their account settings on our website or contacting our customer support team directly at [email protected].
Please be aware that changes to your membership will take effect from the next billing cycle. Subscribers are encouraged to make any desired changes well in advance of their upcoming renewal date to ensure that the modification is applied timely and accurately. For detailed information on how to make these modifications, including any potential implications for your service access or billing, please refer to the Membership Modifications section of our website or contact customer support for personalized assistance.
We are dedicated to providing our subscribers with a service that best fits their needs and are here to support you in making any necessary adjustments to your membership with SOFIMED, internetne storitve, d.o.o..
Cancellation Process
To cancel your subscription with SOFIMED, internetne storitve, d.o.o., please visit your account settings on our website and select the "Cancel Subscription" option. You will be asked to provide a reason for cancellation, as your feedback is invaluable to us for improving our services. Once the cancellation is confirmed, your subscription will remain active until the end of your current billing cycle, after which you will not be charged again. Please note that upon cancellation, you will lose access to any premium features or content associated with your subscription at the end of the billing cycle. For detailed information about the impact of cancellation on your account and services, please refer to our Terms and Conditions available on our website.
MEMBERSHIP
The subscriber acknowledges and concurs that the content hosted on the Website is proprietary, encompassing copyright, trademark, and additional intellectual property rights held by the Company. By agreeing to the terms in this Agreement, affirming that you are of legal adult age, and committing to fulfilling all Membership Fees, the Company bestows upon you a singular user license. This license permits access to its computer servers and allows for the utilisation of the Website strictly for personal, non-commercial purposes, aimed at entertainment, education, and pleasure.
By subscribing, accessing password-protected areas, utilizing exclusive member content on the Website, and agreeing to these Terms and Conditions, you affirm your acceptance of and compliance with all terms, guarantees, conditions, commitments, and additional stipulations outlined in this Agreement. This includes authorizing and accepting full financial liability for all fees detailed in this Agreement.
CANCELLATION
You are eligible to request a refund within a 14-day period following the charge by reaching out to our Support Team. For the termination of your membership, ensure that your subscription is canceled no less than TWO (2) DAYS prior to the conclusion of the current subscription term (or during your trial period for trial memberships). It's important to note that specific features are exclusively accessible to members with upgraded or new subscriptions.
By not submitting a cancellation notice to the Company a minimum of TWO (2) DAYS before the end of your subscription period - this includes any free, promotional, or trial membership durations - you are granting the Company permission to automatically extend your Website membership.
The Company holds the authority to terminate memberships at its discretion without necessitating a rationale. Should the Company receive a cancellation notice no less than TWO (2) DAYS prior to the expiry of your current subscription, such cancellations shall become valid immediately upon their acknowledgment.
By proceeding with the cancellation of your membership, or if the Company initiates the cancellation, you acknowledge and consent to the removal of your password from the system following the conclusion of the existing membership term. Until this period concludes, you will continue to enjoy all the benefits associated with your membership. It is important to note, however, that should you choose to terminate your membership prior to the end of the current term for any reason, you will not be eligible for a refund.
For discontinuing your subscription with effortlesstalk.com, we encourage reaching out directly through email at [email protected], by phone, or by navigating to the Unsubscribe Page for assistance.
OTHER TERMS & CONDITIONS
Severability Clause
If any provision of this Agreement is deemed invalid or unenforceable for any reason, the remaining provisions will continue to be valid and enforceable. If a court determines that any part of this Agreement is invalid or unenforceable but could become valid or enforceable by limiting certain provisions, then such provision shall be deemed to be written accordingly.
Communication With Customers
effortlesstalk.com engages with Subscribers by delivering messages either via email or through notices displayed directly on the Site. It's important for Subscribers to understand that all forms of communication received from effortlesstalk.com, including agreements, notifications, and other messages, are legally recognized as written documents, fulfilling any requirement for written communication.
By being a Subscriber, you are giving clear consent for effortlesstalk.com to use your email or other communication mediums to send you offers, news, or commercial content. Specifically, you might receive promotional materials or offers through email or other channels, with the opportunity given to you to indicate your preferences regarding these communications.
Advertisement And Sponsorship
The Site may feature links directing users to websites, applications, or advertisements that are not under the purview of effortlesstalk.com, including those belonging to sponsors or advertisers. Such links should not be seen as an endorsement by effortlesstalk.com. It's important to understand that effortlesstalk.com does not hold any power over these external entities and therefore, cannot take responsibility for their actions or policies. When you decide to interact with or use the Site, you are acknowledging and accepting that effortlesstalk.com bears no liability for any issues arising from your engagement with third-party websites, their services, or software accessed via the Site. Any relationships, transactions, or involvements with promotions offered by sponsors, advertisers, or third parties encountered through the Site are strictly between you and those entities. Consequently, effortlesstalk.com will not be held accountable for any harm or losses incurred from such interactions or as a result of their presence on the Site.
FEES & SUBSCRIPTIONS
The fee for membership directly corresponds to the service tier chosen by the Subscriber, with different packages available as outlined on the site. SOFIMED, internetne storitve, d.o.o. maintains the right to adjust these fees as needed. The most up-to-date membership fee will be charged to the Subscriber's account monthly, based on the payment method they have selected.
TERMINATION OF SERVICES
This document, along with any attachments and appendices, represents the full agreement between effortlesstalk.com or the Site and the Subscriber. By engaging with the Site and utilizing its services, the Subscriber acknowledges they have read, understood, and agreed to be bound by these Terms and Conditions. Any attempt to modify, add to or detract from these terms without the expressed written consent of effortlesstalk.com or the Site is null and void. This Agreement is effective from the Subscriber's date of acceptance and remains in force until terminated by either party in accordance with these Terms SUBSCRIPTION FEES AND COMMUNICATION WITH CUSTOMERS
LEGAL DISCLAIMER
effortlesstalk.com DOES NOT ASSURE THAT FILES OBTAINED FROM THE INTERNET ARE DEVOID OF VIRUSES, WORMS, TROJAN HORSES, OR ANY FORM OF HARMFUL CODE THAT COULD CONTAMINATE OR DAMAGE YOUR SYSTEM. IT IS THE RESPONSIBILITY OF THE USER TO ENFORCE SUITABLE PROCESSES AND CHECKS TO VERIFY THE INTEGRITY OF DATA INPUTS AND OUTPUTS, AND TO ESTABLISH EXTERNAL RECOVERY METHODS FOR RETRIEVING LOST DATA. THE RESPONSIBILITY OR RISK LINKED WITH THE UTILIZATION OF THE INTERNET VIA THE SITE FALLS ON THE USER. ALL CONTENT ACCESSED THROUGH THE SITE IS OFFERED "AS IS", WITH NO ASSURANCE OF ANY KIND, BE IT EXPLICIT OR IMPLICIT. effortlesstalk.com NEGATES ALL GUARANTEES, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, AND NON-INFRINGEMENT. effortlesstalk.com DOES NOT GUARANTEE THAT THE FUNCTIONS OR CONTENT PRESENTED ON THE SITE WILL FUNCTION WITHOUT INTERRUPTIONS OR ERRORS, THAT FAULTS WILL BE RECTIFIED, OR THAT THE SITE OR ITS HOSTING SERVER ARE DEVOID OF DAMAGING ELEMENTS LIKE VIRUSES. FURTHERMORE, effortlesstalk.com DOES NOT AFFIRM THE PRECISION, RELIABILITY OR OTHERWISE OF THE USE OF CONTENT IN REGARDS TO ITS ACCURACY. THERE MIGHT BE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS IN CONTENT, AND CHANGES OR ENHANCEMENTS CAN BE MADE BY effortlesstalk.com ANYTIME. USERS BEAR THE SOLE EXPENSE OF ALL NECESSARY MAINTENANCE, REPAIR, OR CORRECTION IN CASE OF ANY LOSS OR DAMAGE RESULTING FROM THE USE OF THE SITE OR ITS CONTENT. effortlesstalk.com DOES NOT PROVIDE ASSURANCES THAT CONTENT USE WILL NOT INFRINGE ON THE RIGHTS OF OTHERS AND DOES NOT ASSUME LIABILITY FOR ANY MISTAKES OR EXCLUSIONS IN SUCH CONTENT. ADDITIONALLY, effortlesstalk.com OFFERS NO DECLARATION ON THE CONTENT'S APPROPRIATENESS OR LEGALITY FOR USE IN ALL JURISDICTIONS, STATES, PROVINCES, COUNTIES, OR OTHER LEGAL DISTRICTS. CHOOSING TO ACCESS THE SITE IS A DECISION MADE AT THE USER'S OWN RISK, AND IT IS THEIR DUTY TO ADHERE TO ALL RELEVANT LAWS. ALL LEGAL DISPUTES RELATED TO CARD PROCESSING ARE HANDLED UNDER Slovenia LAW
CONTACTS
Subscribers can send notices through electronic messages, traditional mail, or by phone, unless the Agreement states otherwise. Any inquiries, issues, or notifications concerning the Site should be directed to effortlesstalk.com. Additionally, requests to cancel services on the Site should be forwarded to effortlesstalk.com.
For any queries regarding these Terms and Conditions, subscribers are advised to contact: [email protected]
WEBSITE BY THE URL: effortlesstalk.com
COMPANY NAME: SOFIMED, internetne storitve, d.o.o.
LOCATION: Tržaška cesta 2, Ljubljana, 1000, Slovenia
TRADE REGISTER NUMBER IN: Slovenia
INCORPORATION NUMBER: 6732917000
COMPANY DIRECTOR: Blatnik Peter
VAT: SI45902089
MAIN INSTITUTION ADDRESS: Tržaška cesta 2, Ljubljana, 1000, Slovenia
EMAIL ADDRESS: [email protected]